Privacy Policy

Worksynk is a product of Fulgid Software Solutions Pvt Ltd(“we,” “us”). Worksynk is a product name, not a separate legal entity — Fulgid Software Solutions Pvt Ltdis the data controller for the purposes of this policy. It explains what we collect, use, and share when you use our website and platform (the “Service”).

We collect information in the following ways:

• Account information — name, work email, company, and authentication credentials, including passkey (WebAuthn) public keys.
• Workspace content — work items, sprints, notes, files, and comments you or your team create.
• Usage data — login history, feature usage, and AI agent activity logs, collected for security and product improvement.
• Integration data — metadata from connected services (such as GitHub, Figma, or calendar providers) that you authorize.

We use collected information to:

• Provide, maintain, and improve the Service, including Delivery Confidence scoring and risk detection.
• Authenticate users and protect accounts, including credential access logging.
• Operate governed AI agent features, subject to your workspace’s AI policies.
• Communicate with you about updates, security notices, and support requests.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We share information only with subprocessors who help us operate the Service (such as hosting and email delivery providers), integration partners you explicitly connect, and when required by law. All subprocessors are bound by confidentiality and data protection obligations.

We use encryption in transit and at rest, role-based access control, and audit logging for AI and workflow actions. Passkey authentication is available for all workspaces. No system is completely secure, and we encourage you to use strong authentication and report any suspected vulnerability to our security team.

We retain workspace content for as long as your account is active, and account and billing records as required for legal and tax purposes. You may request deletion of your account and associated data, subject to legal retention requirements, by contacting us.

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

We use essential cookies to operate the Service and, where permitted, analytics cookies to understand product usage. You can control non-essential cookies through your browser settings.

We may update this Privacy Policy from time to time. We will notify active workspace administrators of material changes and update the “Last updated” date above.

Questions about this policy can be sent to privacy@worksynk.test or through our contact page.